Delivery

The delivery estimates quoted on this site are not guaranteed however you may use them as an expectation of when you may receive your order. We will do our utmost to meet our quoted delivery time.

Standard Delivery

Free standard delivery is only available on orders over £250 to most UK addresses.
Once you have placed your order, we will confirm your order for orders in stock. For orders that are not currently in stock, we will confirm an approximate delivery time within 48 hours.
On delivery day, you’ll receive a courtesy call before delivery.
Delivery estimates are for all Standard UK mainland addresses. Delivery to more remote addresses in the UK may incur a delay of 2 to 3 weeks dependent on our delivery schedule. An estimated delivery turnaround will be given when you have placed your order.

CT, BH, CA, DG, DT, KA, FK, IP, SY, KY, NR, - An additional £45 charge

AB, BT, CF, DD, EX, LD, LL, PH, PA, PL, TQ, SA, TA, TR - Additional £65 charge

IV, KW - Additional £95 charge

Deliveries are normally completed Monday to Saturday, 7 am to 7 pm. In all cases, the delivery date and time will be agreed upon with you beforehand.

The standard delivery time is 10-14 working days.

Failed deliveries

Please do not dispose of your existing items until you have received your order from us.
Due to any reason you are not available in-person to accept on the delivery day we reserve the right to charge a fee of £69 for redelivery. A rescheduled delivery will be in respect of our delivery schedule, van capacity & availability in your local area.

Access

To help your delivery go as smooth as possible it is your responsibility to ensure that the furniture you have ordered will fit into your home.

It is very important that you carefully measure where your furniture will be placed and consider difficult access points or parking restrictions. Ensuring there is access to the relevant room and the route our delivery team will take to get it there.
If you have any tight corners, narrow staircases, and doorways, or any other access-related concerns please contact our Customer Services Team.