Refund policy
We will process your refund as soon as you let us know that you would like one or from the date that we receive your item back in stock.
Orders not yet delivered may take up to 14 days to refund from the day of notification. We will refund your purchase price, excluding our administration fee of £49 per order.
Orders that have been delivered and returned will be refunded within 14 working days. We will refund your purchase price, excluding our collection and restocking charge of £99 per order after we have received your item(s) back in stock.
For security reasons, you will be refunded on the card or payment method that you used to place your order.
Please note this returns policy does not apply to items that have been specifically tailored to your requirements or special-order items which cannot be returned.
Failed deliveries
Please do not dispose of your existing items until you have received your order from us.
Due to any reason you are not available in person to accept on the delivery day we reserve the right to charge a fee of £69 for redelivery. A re scheduled delivery will be in r